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Loyalty Points

Category: Loyalty Points
  1. Easy to Use – In just one click, we’ll get you up and running with a program that rewards customers for purchasing, referring, and creating a store account.
  2. Advance Widgets – We have more advanced features like snippets to add to any page for current point status, separate refer a friend popup module and many more.
  3. Advance Customer Analytics – Get a detailed insight of your customers and check their Loyalty metrics.
  4. Awesome Notifications– Notify your customers about the loyalty program, ask them to sign up, and remind them whenever they have enough points to redeem for a reward.
  5. Custom Design Panel– Customize and apply your own design principles to the look and feel of your loyalty program. Apply your brand’s aesthetic on both desktop and mobile. If you need help, we’re here for you.
Category: Loyalty Points

When a customer buys something from your store, the application sends them a coupon code to share with their friends and when their friend buy something, The customer receives a referral reward that redeems by them while purchasing from the store. That’s how loyalty referral works.

In a nutshell, this is how loyalty points work. For more details visit here:
https://www.aitrillion.com/features/engage/loyalty/

Category: Loyalty Points

Manage emails gives you an option to remind your customers about reward points by emails. Using the point reminder, You can customize the email very easily.

In this email, this application will directly send the email body to your customers that will include the following details.

  1. Customer Name
  2. Available Points
  3. Spent Points
  4. Lifetime Points

Let’s define steps:

  1. Click on loyalty from the sidebar menu and then click on “Manage Emails”.
  2. After that create and customize your email as per the requirement.

This email will send automatically to your customers in a specific time to remind them about the rewards point.

Category: Loyalty Points

Using this feature you can give a reward to your customer on their birthdays.

Step 1: Click on Activity Rules from the sidebar submenu.

Step 2: Please enable the “Happy Birthday” activity to create a rule from the Activity Rules bar.

Step 3: Create Rules: Set points to give your customers on their birthday. Edit Display Notification and panel text content > Then Save the settings.

Now after enabling this feature, Your customer will receive points on their birthday that you have set in the application.

Category: Loyalty Points

You can create and enable your own set of rules in which your customer can spend points. Just simply go to “Activity rules”.

There are so many ways to redeem points by the customers, Here are the points:

1. Money Off: A fixed amount off on customer’s entire order (e.g. $5 off)
2. Percentage Discount: A percentage discount off on customer’s entire order (e.g. 5% off)
3. Free Shipping: Provide Free Shipping Codes on a specific amount of points.
4. Free Product(voucher): Give any product free on specific amounts of points of the customer.
5. Product Discount(voucher): Give X% off on any product, on any specific points redeem.

Category: Loyalty Points

Loyalty plus gives you a variable option to integrate with your store and account creation is one of them. Here is how you can do it-
Step 1: Click on “Activity rule” on loyalty dashboard.

Step 2: Please enable the “Create an Account” activity to create a rule from the Activity Rules bar.

Step 3: Create Rules: Set points to give your customers when they create an account.
Edit Display Notification and panel text content > Then update the settings.

Now after enabling this feature, Your customer will receive points when they create an account on your store.

Category: Loyalty Points

Loyalty plus gives you a variable option to integrate with your store and account creation is one of them. Here is how you can do it-
Step 1: Click on “Activity rule” on loyalty dashboard.

Step 2: Please enable the “Make a Purchase” activity to create a rule from the Activity Rules bar.

Step 3: Create Rules: Set points to give your customers when they order something on your store.

Edit Display Notification and panel text content > Then update the settings. Now after enabling this feature, Your customer will receive points when they make a purchase on your store.

Category: Loyalty Points

Loyalty plus gives you a variable option to integrate with your store and account creation is one of them. Here is how you can do it-
Step 1: Click on “Refer a Friend” on loyalty dashboard.

Step 2:
Please enable the “Refer a friend” activity to create a rule from the Activity Rules bar.

Step 3: Create Rules: Set points to give your customers when they refer a product to a friend. You can also set the discount code when a friend makes the first purchase on the store.

Edit Display Notification and panel text content and Button settings > Then update the settings. Now after enabling this feature, Your customer will receive points when they refer your product to your friend.

Category: Loyalty Points

Loyalty plus gives you a variable option to integrate with your store and account creation is one of them. Here is how you can do it-
Step 1: Click on “Activity rule” on loyalty dashboard.

Step 2: Please enable the “Visit store” activity to create a rule from the Activity Rules bar.

Step 3: Create Rules: Set points to give your customers when they make a visit to your store.

Edit Display Notification and panel text content > Then update the settings. Now after enabling this feature, Your customer will receive points when they visit your store.

Category: Loyalty Points

Here you can track the customer activity which performed through a loyalty program.
You need to log in the application and visit active member page, form this dashboard you can identify the previous activity performed by the user and find the total points earned by the customers according to the specific period of time.

Here’s the option available in the application:
1. You can remove and give point to the user directly.
2. You also have an option to block the user.

Using the dashboard you can find the number of points received or redeemed by the user. When you come down to the dashboard you can also check the order’s details submitted by the customer. If you have any question or need any kind of assistance please contact us and our team will be delighted to help you out.

Category: Loyalty Points

How many types of emails I can send to my customers?

Here we have added five emails to integrate with your email to send your customers after such activities on your website. You can customize the email according to your requirements.
1. When Redeem points for Coupon: Send your customers an email confirmation each time they redeem points for a coupon.
2. Admin Email: Receive an email each time one of your customers redeem their points for a coupon.
3. When Add Points For Customers: Send an email when adding points in customers account.
4. When removing points for customers: Send an email when removing points in a customer account.
5. Point Reminder email: Sends to a customer for their points (Include lifetime, available & spent points).

Category: Loyalty Points

You can easily send email confirmation each time your customer redeem their loyalty points.

Just follow these simple steps:

Step 1: Sign in into AiTrillion and select Loyalty and then click on “Manage Emails”
Step 2: Click on the “click to enable” button on the right corner after you save your email subject.
Step 3: Choose “When redeeming points for coupon”.
Step 3: Compose an email according to your requirements.
Step 4: Preview your email. If the preview seems perfect then save and send the email.

Now you can easily send your customers an email confirmation each time they redeem their points for a coupon.

Category: Loyalty Points

You can easily send an email every time your customer redeem their loyalty points.

Just follow these simple steps:

Step 1: Sign in into AiTrillion and select Loyalty and then click on “Manage Emails”
Step 2: Click on the “click to enable” button on the right corner after you save your email subject.
Step 3: Choose “Admin email”.
Step 4: Compose an email according to your requirements.
Step 5: Preview and save the email.

Now you can easily send your customers an email each time they redeem their points for a coupon.

Category: Loyalty Points

You can easily send an email every time your customer receives new loyalty points in their account.

Just follow these simple steps:
Step 1: Sign in into AiTrillion and select Loyalty and then click on “Manage Emails”
Step 2: Click on the “click to enable” button on the right corner after you save your email subject.
Step 3: Choose “When to add points for customers”.
Step 4: Compose an email according to your requirements.
Step 5: Preview and save the email.

Now you can easily send your customers an email each time they receive new loyalty points on their accounts.

Category: Loyalty Points

You can easily notify all your customers every time when loyalty points are removed from their account by admin.

Just follow these simple steps:
Step 1: Sign in into AiTrillion and select Loyalty and then click on “Manage Emails”
Step 2: Click on the “click to enable” button on the right corner after you save your email subject.
Step 3: Choose “When to add points for customers”.
Step 4: Compose an email according to your requirements.
Step 5: Preview and save the email.

Now you can easily send your customers an email each time loyalty points are removed from their accounts.

Category: Loyalty Points

Is there any way that I can timely update my customers about their loyalty points?

You can easily notify all your customers about the status of their loyalty points.
Just follow these simple steps:

Step 1: Sign in into AiTrillion and select Loyalty and then click on “Manage Emails”
Step 2: Click on the “click to enable” button on the right corner after you save your email subject.
Step 4: Choose “When add points for customers”.
Step 5: Compose an email according to your requirements.
Step 6: Preview and save the email.

Now you can easily send your customers an update email of their loyalty point status.

Category: Loyalty Points

How to categorize rewards points for different customers?

You can categorize the rewards of a different user at the same time. Here are the instructions that you can follow to categorize reward points-
Login into the application > See Activity Rules > Create rules for the activities available on the dashboard.

Category: Loyalty Points

Is this possible to track customers Loyalty Points activity?

There are so many options available in this application to capture your customer activity without any hassle. Here’s the direction, How to track customers activity with Aitrillion’s AI Loyalty program.

  1. Login to the application.
  2. Select Loyalty from the sidebar menu and then click on Active Members option from the list.

In Active Members dashboard, you can see all your active customer activities by clicking on the button adjacent to the customer email. Using this dashboard, you can find a number of points your customer have, even you can remove and add points to your customers from the option available in application header. You can also block member and check to redeem points by your customers.

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