Customer Journey & Timeline From An AI Perspective
What AiTrillion can do for you!
AiTrillion helps you significantly reduce the time spent manually going through reports. It gives you the insight into the goings-on of your customers by tracking their events, which you consider key, and putting them at your fingertips via customer timeline.
You can cast your net as wide as possible and get an overview of everything that’s happening, then drill down and focus on events, pertaining to a particular customer, where you feel a need for a closer inspection.
With AiTrillion you not only know if and when an event occurred, but you also know why & how, because each event has context. Was an email received from the customer? How many pushes were clicked and actioned upon? You can read the entire chain of messages sent directly through our customer timeline– no need to dig into old records.