Collaborate On Customer
Interactions In A Single Location
All customers go through a journey as they interact with your brand. AiTrillion “Customer Timeline” feature depicts every customer interactions & engagement influencing transactions of your customer all at one place. Aitrillion’s AiEngine can intelligently track the activity of each customer and chronologically arrange it enabling organizations to attribute events with ROI.
What AiTrillion can do for you!
Bird's Eye View To Close-Up In An Instant
You can cast your net as wide as possible and get an overview of everything that’s happening, then drill down and focus on events, pertaining to a particular customer, where you feel a need for a closer inspection.
All Information In One Place
With AiTrillion you not only know if and when an event occurred, but you also know why & how, because each event has context. Was an email received by the customer? How many pushes were clicked and actioned upon? You can read the entire chain of messages sent directly through our customer timeline – no need to dig into old records.