Q&A feature allows users to ask specific questions on selected products. Here, you will know how to enable question and answers feature on your site.
Follow the instruction below to set up the Q&A posting feature on your site.
Log in to the application.
From the sidebar navigation menu, go to Product Reviews > Question/Answer section.
Enable the Question-Answer Option With Form settings available at top of the section. You can also select the person, who can give an answer to the question and click the Save button to save.
Under the product at your store, you will find an option “Ask a question” and “Write a review” using this feature your customer can leave a question for you and write a review about the product very easily.