Loyalty points can be given manually by following below steps-
Step 1:- Login to the app. Go to Loyalty Rewards > Engaged Members.
Step 2:- On clicking that blue arrow near any specific customer, you can view their details.
Step 3:- Now, click on the Give Points button at the top-left corner of the screen.
Step 4:- A popup window will appear and from there enter the Points and Reason for giving points which you want to give. Then, click on the Give Points button and you are done.
Step 5:- Here you can check given points.
This is how it appears at customers’ end.