The following are the steps for replying to customer reviews from the app:-
Step 1:- Log into the Aitrillion app. Click on Product Reviews>>All Reviews>>Product Reviews
Step 2:- A new window will appear and from there click on Reply beneath the review to which you want to reply.
Step 3:- A popup will appear, from where you can write your reply. Then, click the Submit button to save.
Step 4:- Finally, you can see your reply on the product page.