Given below are instruction for replying to the customer from Chatbot is as follows:-
Step 1:- Log in to the AiTrillion app.
Step 2:- Click on ChatBot, all chats send by your customer will be visible on the screen.
Step 3:- Select the chat on which you want to give a reply. See screenshot below:-
Here at the bottom of the screen, you will find space to type your reply.
Step 4:- After finish writing a reply click on Send.