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Product reviews

Product reviews help customers make informed decisions.

Brands that display product reviews have a 18% higher conversion rate and a 11%
higher average order value (AOV).

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Collect Reviews Smartly across customer journey

Choose from a range of display options for a single customer review.

  • Collect reviews from product page form.
  • Send automatic requests and reminder from in-form emails.
  • Collect product questions and answers from visitors like Amazon.
  • Collect content using product images.
  • Give bonus loyalty points on leaving a review.
  • Send automatic email, SMS & web push to collect reviews.

Display Reviews On Store

Reduce cart abandonment and upsell products by showing your best reviews at cart & checkout. Use the AiTrillion platform to creatively showcase reviews on store.

  • Product review gallery carousel.
  • Review gallery slider.
  • Page widget.
  • Floating button.

Review Management
Software to boost sales

Understand your customers better by capturing unique customer insights through targeted feedback. Easily collect customers’ generated content and share them to social media platforms, email marketing campaigns, and marketing programs to increase outreach and engagement.

  • Host a Q&A section on your product pages.
  • Question answer option with form.
  • Select who can give answers to the question.
  • Reward your customers.

Enhance SEO to drive more traffic

Acquire high intent traffic to your store. AiTrillion helps you improve your rank, add images and star ratings, and optimize for Google Seller Ratings.

  • Use review widgets.
  • Display reviews on google search results.
  • Win the trust of visitors with authentic reviews.

Product Reviews integrated with Email

Turn your customer content into sales by displaying it at the best place. AiTrillion AI-powered solutions integrated with workflow automation, loyalty rewards programs, email marketing, web push notifications, and smart popups help you determine the best time to ask for customer feedback ensuring a better response.

  • Send a post-purchase review request email.
  • Give loyalty points for leaving reviews.
  • Send automatic popups to collect reviews.

How AiTrillion Product Reviews is Different

Drive More Sales With Product Star Ratings

AiTrillion helps you to collect & display customer reviews, photos, and Q&A to increase your brand’s trust as well as conversion rate.

Automatic Reminder Emails

AiTrillion sends automatic emails and push notifications, ensuring a high open and response rate.

Build Social Trust

AiTrillion lets you share your content on social media profiles to enhance customer trust, engagement, and traffic to the website.

Increase Organic Traffic With Rich Snippets

Stand out from your competitors and out-win your customers by displaying compelling content & ratings in search results.

12X More Reviews

Ask for review intelligently with AiTrillion and increase your brand advocates in less time.

All In One Platform

AiTrillion offers a completely integrated experience in one platform, giving you ultimate control over how your business collects, displays, and markets UGC.

Frequently asked questions about Product review

What are product reviews?

Product reviews are written or visual feedback left by customers who have purchased and used a particular product, detailing their experience with the product, its performance, and quality.

Why are product reviews important?

Product reviews are important because they provide social proof to potential customers, helping them to make informed purchase decisions, and also provide valuable feedback to businesses on their products and customer experience.

How can I encourage customers to leave product reviews?

You can encourage customers to leave product reviews by sending follow-up emails after purchase, incentivizing reviews with discounts or rewards, and featuring customer reviews on your website and social media channels.

How can I use product reviews to improve my business?

You can use product reviews to improve your business by analyzing the feedback provided by customers, identifying areas for improvement in your products or customer experience, and using this feedback to make necessary changes.

How can I respond to negative product reviews?

You can respond to negative product reviews by acknowledging the customer’s concerns, offering a solution or compensation, and showing a willingness to make things right. It’s important to remain professional and empathetic in your response.

How can I use product reviews for SEO?

You can use product reviews for SEO by optimizing your product pages with review schema markup, encouraging customers to use specific keywords in their reviews, and featuring reviews on your website to increase dwell time and improve user experience.

What are some common mistakes to avoid in managing product reviews?

Common mistakes to avoid in managing product reviews include ignoring negative feedback, censoring or deleting negative reviews, not responding to customer feedback, and not using customer feedback to improve your products or customer experience.

How can I make the most of positive product reviews?

You can make the most of positive product reviews by featuring them prominently on your website and social media channels, using them in marketing campaigns, and using them to build trust and credibility with potential customers.

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