SMS MARKETING

Smart SMS Campaigns, Lasting Relationships!

Drive more sales and cultivate brand relationships through tailored SMS campaigns designed specifically
for e-commerce.

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Creative Pre-Made & Approved Templates

No need to start from scratch. Choose from pre-made & approved templates in just one click. It’s that easy.

Refine your campaigns and create the perfect messages to engage with customers and save time.
Utilise personalization shortcodes to enhance relevancy and have a deeper impact on your audience.

Strategic Segmentation, Smarter Messaging

Target contact using advanced segmentation based on location, preferences, purchase behavior, and more across multiple channels efficiently.

Effortlessly connect with customers to share timely updates on loyalty rewards, points, and exclusive perks.
Reward your most active customers and rekindle interest among inactive ones using strategic messages.

In-Depth Analytics for Performance Tracking

Optimize your marketing strategy. Measure effectiveness via metrics like delivery status, conversion rates, and more.

Get real-time reports on individual campaigns to help you analyze them better and make faster decisions.
Gain insights into sent and delivered SMS messages, and monitor all campaigns through a unified dashboard.

Integration with Workflow Automation

Easily engage your audience using automation, and accelerate campaign progress to meet targets faster.

Send bulk SMS campaigns with a single click and unlock access to a powerful combination of reach and engagement.
It’s fantastic for Promotional campaigns like- Product launches, Flash sales, Holiday promotions, and ultimately to win competitions.

Opt-in Pop-Ups

Seamlessly collect consent for SMS marketing directly through smart popups and build closer connections.

Build a compliant subscriber list through this transparent and user-friendly approach.
Nurture customer relationships through hyper-personalized SMS campaigns and build CLTV.

How AiTrillion SMS Marketing is Different?

Send Order Fulfillment Status

Increase customer satisfaction and keep them notified about their orders, tracking details, and more via messages.

Collect Reviews

It’s a quick and hassle-free way to connect to your customers and get real-time reviews via SMS.

Save Abandoned Carts

An excellent chance to remind customers via automated text messages for cart recovery and increase revenue.

Share Discounts & Deals

Improve Customer Engagement by reaching them via SMS for upcoming sales, season discounts, birthday rewards, etc.

Updates on Loyalty Points

Share customers with the details about earning, redeeming, and managing loyalty points better with messages in their pockets.

Compliance Protection

Our SMS Marketing module is built for compliance to give you peace of mind and assurance to meet regulations on time.

Frequently asked questions about SMS marketing

What is SMS marketing?

SMS marketing is a digital marketing strategy that involves sending promotional or informative messages to customers and potential customers via text message.

What are the benefits of SMS marketing?

The benefits of SMS marketing include high open rates, quick response times, direct communication with customers, and the ability to reach customers wherever they are.

How can I build an SMS marketing list?

You can build an SMS marketing list by offering incentives such as exclusive discounts or free resources in exchange for a user’s phone number. You can also use opt-in forms on your website or social media channels.

What should I include in my SMS marketing messages?

Your SMS marketing messages should include a clear call-to-action, personalized content, concise messaging, and a sense of urgency to encourage quick responses.

How often should I send SMS marketing messages?

The frequency of your SMS marketing messages depends on your audience and the goals of your campaigns. Generally, it’s recommended to send no more than one or two messages per week.

How can I measure the success of my SMS marketing campaigns?

You can measure the success of your SMS marketing campaigns by tracking metrics such as open rates, response rates, conversion rates, and overall ROI.

How can I improve the effectiveness of my SMS marketing campaigns?

You can improve the effectiveness of your SMS marketing campaigns by segmenting your SMS list based on customer behavior, personalizing your messages, optimizing your messaging and CTAs, using A/B testing and continually analyzing and optimizing your campaigns based on performance data.

What are some common mistakes to avoid in SMS marketing?

Common mistakes to avoid in SMS marketing include sending too many messages, not providing value to your subscribers, not optimizing for mobile, not obtaining proper consent, and not providing a clear opt-out option.

How can I ensure compliance with SMS marketing regulations?

To ensure compliance with SMS marketing regulations, you should obtain proper consent from subscribers, provide clear opt-out options, and follow regulations such as the TCPA (Telephone Consumer Protection Act) and GDPR (General Data Protection Regulation).