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WhatsApp Chat

Seamlessly connect with your customers on their preferred messaging platform, provide personalized
support and build live conversations. With WhatsApp, ace your customer service, foster trust, and grow your business.

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Improve Your Customer Service with AiTrillion

Use AiTrillion’s advanced WhatsApp Chat Integration to build simultaneous connections, flowing chats, and real-time help for your business growth.

  • Seamless connections with the global audience.
  • Enhance overall chat engagement with customers.
  • Streamline communication across multiple channels.
  • Efficient support for customer queries resolution.

Maximum Customer Satisfaction with WhatsApp Chat Integration

Elevate your customer satisfaction with AiTrillion, centralized customer data, derive insights & improve customer relationship management.

  • Multiple support operators for different departments.
  • Customizable chat button designs, positioning & text.
  • Easily build new contacts & automate greeting messages.
  • Flexible view over customer interactions and page settings.

WhatsApp Chat Reporting: Track & Analyze Metrics

Manage your WhatsApp chat strategy with comprehensive reporting capabilities, track & analyze chat engagement, gain insights into customer interactions, & monitor success.

  • Drive actionable improvements with Chat Widgets Clicks.
  • Data-driven decisions with intuitive graphical insights.
  • Enhance engagement and provide proactive assistance with Chat Initiated clicks.
  • Understand customer preferences & operator performance with Detailed Chat Click Logs.

Real-Time Customer Engagement

With AiTrillion’s WhatsApp chat integration, you can connect with your customers in real-time, providing immediate support and boosting customer satisfaction.

Omni-Channel Support

Manage WhatsApp along with multiple communication channels, ensuring a consistent and integrated customer experience.

Data-Driven Decisions

With in depth insights provided, you can monitor the engagement metrics, and take timely decisions to optimize your WhatsApp chat strategy.


Grow your sales & marketing strategy effortlessly with AiTrillion’s custom chat APIs, and flexible features that adapt to your business needs.

Higher Accessibility

Strategically optimizing the views on both mobile and desktop versions of your website to ensure customer accessibility.

User Experience

Customization options offered helps the design to seamlessly blend with your website’s aesthetics, ensuring a delightful user experience.


Customers benefit from customized and appropriate assistance, as well as speedy question resolution speed with greatest accuracy.


Tailor your responses with customer data and history, creating a personalized and efficient support experience.

Frequently asked questions about WhatsApp chat

What is WhatsApp Integration, and why is it crucial for my business?

WhatsApp Integration enables you to serve your consumers wherever they are, as well as connect your sales and marketing efforts to the WhatsApp platform.
It’s critical for the business as WhatsApp is a popular messaging app that allows you to reach out to and communicate with your customers in real time, increasing conversions and customer satisfaction.

What are the benefits of using WhatsApp Chat integration?

With WhatsApp Chat integration, you can manage multiple WhatsApp conversations at once, enable personalized interactions, efficient support, offer real-time engagement, and build trust by providing the right information at the right time.

How do I set up a custom WhatsApp Chat button?

Getting started for the setup is easy. Follow these steps-

1. Login to AiTrillion.
2. Navigate to WhatsApp and click on WhatsApp Chat.
3. Click on Chat Icon and Widget settings and then choose an icon for your button.
4. Choose your button color settings. Remember, you can also enter HEX color codes to make the button blend in seamlessly with your website.
5. You also have to choose the button positioning and visibility. AiTrillion offers two unique settings (Mobile Devices & Desktops) for the WhatsApp button display.
6. Remember to keep checking the button preview in the preview window before you make your settings live.
7. Click save at the bottom of the page when done!

Is WhatsApp Integration user-friendly for non-technical users?

Absolutely! Our platform is intended to be user-friendly and intuitive. To set up and use WhatsApp Integration, you do not need to be a technical expert. We provide easy-to-follow guides and customer support to assist you.

How do I set up the AiTrillion WhatsApp Chat widget?

You can set it up in minutes following these easy steps-
1. Login to AiTrillion

2. Navigate to Whatsapp and click on WhatsApp Chat.
3. Choose your choice of settings for the AiTrillion WhatsApp Chat Widget like the header, description, greeting message, etc. and save when ready. The save button is located at the bottom of the page.

What are the advantages of WhatsApp chat integration for my sales and marketing efforts?

WhatsApp Chat Integration enhances customer communication by providing a direct, instant, and personalized channel. You can send order updates, transactional messages, marketing promotions, and provide excellent customer support, leading to higher engagement and conversions.

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