Turn your store visitors into web push notification subscribers Contents Two Ways to Get Visitors to Opt-in How to Get Opt-Ins Before BFCM and Holiday Season How to Get Web Push Opt-Ins During the Season? How to Get Web Push Opt-Ins After Black Friday? How Often Should You Send Web Push Notifications? Do You Need Web Push Opt-Ins for BFCM and Holiday Season? Get more web push opt-ins before, during and after BFCM/ holiday season sale. Despite the growing number of channels a business can communicate with consumers over, web push notifications still play a concrete role in ecommerce marketing strategies. When strategized well, web push notifications have the potential to deliver an ROI of up to 3500% – which compared to other channels is Brobdingnagian. But that’s not all. Web push notifications are also effective at keeping customers engaged. They have proven to improve retention rates by almost 3 to 10% across most industries. While these numbers are certainly impressive, getting an online shopper to opt-in for web push notifications is easier said than done – especially during the BFCM and holiday season sale, when consumers feel like they could potentially get spammed by alerts. So in this post, we’re going to talk all about web push opt-ins, why you need them in your BFCM and holiday season marketing strategy and how to get visitors to subscribe. What Is a Web Push Opt-In? To engage with your customers (including potential) on marketing channels like SMS, emails, WhatsApp, and Web Push, the first step is to ask for their permission. If you have their consent, only then can you send them a promotional message. This is the opt-in process. For opting-in to receive your promotional content, your store visitors need to share some information that you can use to identify them. This information is stored in your marketing list, allowing you to reach out to customers whenever you want. In the case of Web Push opt-ins, your store visitors only have to click the “Allow” button on the popup. Once the visitors hit the allow button, their browser information is imported, which you can use to target them with push notifications. Fairly simple, right? Yes, sending a browser prompt is simple. But just sending one is not enough. There’s a reason why the opt-in rate for push notifications is under 15%. Customers won’t just allow you to bombard them with irrelevant notifications. For them to opt in, they must know what’s in it for them. Two Ways to Get Visitors to Opt-in The browser prompts, as we mentioned, won’t be enough to bring you a lot of opt-ins because you cannot customize them. But there are two opt-in methods that can help you increase your push notification subscribers at a good pace — Custom Prompt and Flyout Widget. 1.Custom Prompt Under the web address area, you can deploy a fully customizable prompt. You can add a copy and image of your preference to give context about the notifications the users can expect to receive. Once they have the context and agree to opt-in, show them the browser prompt. Following this pattern will help you get more opt-ins. Another benefit of using a custom prompt is that it allows you to ask your customers what type of push notifications they want to receive. You can add a checkbox and give the visitor options like — Exclusive Deal Alerts, Sale Alerts, New Product Launch, Price Drop, etc. When you give them many options, they are bound to find one or two that interest them. Moreover, to ensure that most visitors subscribe to receive push notifications, you can offer them discounts or free shipping on their next order. 2. Flyout Widget There will always be a good number of visitors who dismiss prompts without even looking at them. Flyout widgets are your solution to retarget those customers. You can place this widget anywhere on the site as a bell icon, the majority of Shopify stores prefer the bottom left position. When visitors click on the icon, the flyout widget expands. You can add an enticing copy on the widget screen to convince customers that your push notifications are worth the click. You can customize this widget to show a thank you message once the customers have decided to opt-in for the push notification. All the elements of the flyout widget can be customized to match your store’s design. 3. Custom Prompt or Flyout Widget? The truth is that using just one of the two methods will not produce the desired results. The flyout widget icon is compact and doesn’t demand attention as custom prompts do. There’s a high chance that your customers will ignore it while going through your store. Custom prompts, on the other hand, ensure that your visitors at least have a look at it. If they allow notifications, voila! If they don’t, you always have another option in Flyout Widget. Long story short, use both in tandem to produce effective results. Start with a custom prompt and let the flyout widget target the remaining customers. With a solution like AiTrillion, you can set up page-level targeting or use behavioral triggers for each type of widget to get more web push opt-ins. Get started here. How to Get Opt-Ins Before BFCM and Holiday Season? Every marketer knows how important Black Friday Cyber Monday (BFCM) is from an eCommerce business standpoint. According to an NRF report, 88 million online buyers purchased something on Black Friday 2023. To ensure that your sales count increases, you need to communicate your offers and discounts before BFCM and holiday seasons. And because push notifications instantly convey the message with a high view rate, it’s among the best channels for this job. You can use the time leading to the holiday season to build a strong subscriber list by letting visitors know what they can expect from you on BFCM. Here are some strategies to get visitors to opt-in before the BFCM sale begins: 1. 1. Offer early access to deals No one wants to miss out on deals and discounts available on products in their wishlist. The BFCM rush often leads to not being able to bag all the items in time – use that as a strategy to get more web push opt-ins; offer early access to the deals. Here are some copies you could use on your opt-in widgets: 2. 2. Give additional discounts or perks to subscribers You probably have the biggest of discounts planned for the BFCM and holiday season sale. So what more could you offer to sweeten the deal to subscribers? Think about discounts and perks like free shipping, discounted shipping, express delivery and others to pull them in. Here are some web push opt-in copies you can test: 3.Target discount hunters Before the holiday season, you’ll also come across various bargain hunters who want to purchase a gift and wait for a price drop. You can get them to subscribe to your alerts by saying you’ll notify them whenever the price drops. Here are some ideas for your web-push opt-in copy: 4.Generate curiosity BFCM shopping has changed dramatically over the last couple of years. It’s no longer just about who has the biggest discounts to offer – benefits, perks, subscriptions, bundles, experiences – consumers are now looking for them all. Here are some opt-in copies to generate interest in your upcoming BFCM and holiday season sale: Note: We recommend starting to build your web push notification opt-in list as early as September. This gives you plenty of time to capture purchase intent of shoppers as they start to prepare for the BFCM and holiday season. You can schedule your opt-in campaigns using a solution like AiTrillion. How to Get Web Push Opt-Ins During the Season? The BFCM and holiday season period is fast-paced for most consumers as they jump from one site to another to explore and bag deals on products they have been meaning to purchase. That’s exactly why it becomes tougher for businesses to capture their purchase intent or get them to opt-in for web push notifications ‘during’ the sale season. But not getting opt-ins during the sale is losing an opportunity to get a customer (read, losing revenue). Here are some ways to encourage these rushed shoppers to opt-in to your web push alerts: 1.Offer perks and benefits Despite the biggest of discounts available, the cart total can often throw consumers off the purchase. If you see a visitor exiting, target them with a web push widget that offers perks and benefits like additional discounts, discounted/ free shipping and similar to make the purchase more lucrative. This does two things – gets them to complete the purchase and at the same time, gets you a subscriber. 2.Offer to send restock alerts During the BFCM sale, many of your products can go out of stock. And there will be some casual visitors who are interested in that product. Because they are interested in the product, they’ll be interested in receiving an alert when the product is restocked. Make sure you capture this intent! 3. Create FOMO Moreover, the holiday season sales are all about FOMO. No one wants to miss a good deal on a product of interest. Letting your visitor know that your push notification subscribers were already prepared for this sale will make them feel that they could’ve missed this fantastic offer. Use this to capture their opt-in for the other discounts you will release during the sale. 4. Offer personalized recommendations Based on the products a visitor is browsing through, use your opt-in widgets to offer personalized recommendations when someone subscribes. You could combine the ease of shopping or helping them find products of interest (on discount) faster during the sale and a perk to encourage more opt-ins. 5. Create a sense of urgency (prevent abandonment) The cart abandonment rates skyrocket during the BFCM and holiday season sale owing to the increased number of options available to shoppers. Use this purchase behavior as a trigger to get more opt-ins for web push notifications and also prevent cart/ browse abandonment. Here are some copies you can make use of to implement this strategy: Not sure how to set up your store to get more web push opt-ins during the rushed BFCM and holiday season sale? Explore AiTrillion today. Now when it comes to web push notifications, they can come in handy to also help you tide through the lull period after the sale season. So don’t stop getting opt-ins. How to Get Web Push Opt-Ins After Black Friday? Most online stores experience a slow down after the BFCM and holiday season sale. While most consumers are done shopping for products they need or had in their wishlist, there are still many out there that could be interested in what you sell. These could be online shoppers that missed out on the sale or those that were too anxious to shop in a hurried way. Here are some ways to get this segment of consumers to opt-in to your web push notifications and also nudge a sale: 1. Give access to ‘last few’ items on discount Give the latecomers an opportunity to bag products at the same BFCM and holiday season discount/ deal. But nudge them to subscribe to get the deal on the product of their interest to create a win-win situation! Alternatively, you can also choose to extend the discounts post-BFCM for a limited period of time to get more subscribers and also sales. 2. Create more FOMO FOMO marketing never disappoints – especially when you’re targeting latecomers to your store. Let them know of the deals they may have missed out on, using that as a nudge to get them to subscribe for your web push alerts for future discounts. 3. Retarget returning visitors Despite having a pre and during strategy to get more web push opt-ins, you may have noticed visitors completing a purchase without subscribing to them. But when they visit your store again for those last few items on their wishlist, retarget them! Ready to set up your store to get more web push notification opt-ins this sale season? Install the AiTrillion app today to implement the above strategies. Note: You must ensure that your custom prompts and flyout widgets do not appear in the browsers that have already opted in. Moreover, irrespective of the stage your customers opt-in, don’t just start bombarding them with notifications.Let’s look at some benchmark frequencies for web push across industries. How Often Should You Send Web Push Notifications? If you’re not careful with your push notification frequency, you might come off too gung-ho. And your customers will want to get rid of your notifications. At the same time, you want to engage as much as possible with your customers so that they keep coming back to your store. 1.Frequency Benchmark of Web Push Sent (Per Week) Across Industries Fashion: 2 to 5 Electronics: 1 to 2 Furniture: 1 Cosmetics: 2 to 5 Art: 1 to 2 Dropshipping: 3 to 7 Now, this is just an average. And you should keep in mind that numbers can be subjective. The optimal web push frequency for your store can differ depending on factors like, what you sell, the shelf life, the price, etc. Dropshipping has the highest average because you sell products of different categories, and ideally, the price point is not very high. Fashion is trend-based, and customers like to fill their wardrobe whenever there’s a sale. This is why it has a higher frequency. As we said, web push frequency also depends on the shelf life of the product you sell. Cosmetic products are used almost daily by the customers, which gives you a reasonable margin of error for your frequency. When we look at the electronics, furniture, and art industries, one thing they have in common is a high selling price and close to zero repurchases. You can’t just keep sending notifications when you know that the same customer will not purchase a product again for a good number of days. 2. Question to Ask Before Sending an Alert You need to keep your notification and frequency relevant to the buyer’s journey. If a customer has purchased a product from you in the past few days, use the segmentation feature to avoid spamming them. To keep the notifications relevant, here are a few questions you must ask yourself before sending them. Is the alert related to something that customers must know about? Do they know that you send this type of content in your web push?/li> Are they expecting this communication from you? Just because you have their permission to send notifications doesn’t mean they want absolutely every notification from your company. Moreover, you should monitor push notifications’ performance (CTR and conversion). If the CTR and conversions are low, you can change the frequency to find out what works the best for you. Do You Need Web Push Opt-Ins for BFCM and Holiday Season? You can witness a CTR of almost 30% if you run relevant and personalized push notifications. And it’s one of the channels where customers take their actions very quickly. Now, BFCM is all about staying in front of the customers and getting noticed. The visibility of web push notifications is almost as high as that of SMS and WhatsApp texts, making it one of the best channels for reaching customers. So yes, you need push notifications to enable your store to convert more and more visitors into customers. With AiTrillion’s Shopify web push notification app, you can access features like abandoned cart recovery, targeted campaign, price drop alert, back-in-stock notification, and power automation. It’s your one-stop destination for all your web push needs. Want to discuss more? Reach out to us. Ready to turn your web push opt-ins into sales? Explore the must-have web push notification automations for BFCM and holiday season sales. Article by Ayush Verma Ayush is the Head of Marketing at AiTrillion, that aims to simplify ecommerce marketing for online stores. He has a special inclination towards loyalty marketing and customer advocacy. With a strong belief that great marketing always has content at its center. You can reach out to him at mailto:ayush@aitrillion.com Like what we do? Come work with us Ayush Verma Share this article Like what we do? Come work with us Do you want more revenue from your Shopify store? We at AiTrillion cater to every aspect of the customer journey; from engagement, and conversion to retention at 55% less cost. Error: Contact form not found.