Case Study – Aakash

AiTrillion Case Study

65%

Revenue attributed from AiTrillion

30%

Repeat purchase via loyalty members

1.3M

Engagement events accomplished in the last 9 months

30%

Automated email revenue is driven by abandoned cart flow

About

Established in 1936, Aakash Namkeen has successfully captured the soul of Malwa culture and the essence of Indore in the taste of variety of Aakash Namkeen and sweets.

Challenge

Main Takeaways

  • Selling offline through distributors with limited information about end consumers.
  • Lack of actionable data or insights to inform sales and marketing strategies.
  • No online sales presence.
  • No targeted marketing campaigns or customer engagement initiatives.

Aakash Namkeen, like many FMCG companies, faces a number of challenges in a highly competitive and rapidly changing market. One of the main challenges is the limited information available about end consumers, which makes it difficult to target and engage customers effectively. Another challenge is the competition from established players, which makes it difficult to differentiate and grow market share. In addition, high overhead costs and limited budgets for marketing and sales efforts can also impact growth.

The FMCG sector is also faced with the challenge of efficiently reaching and serving rural and remote customer segments. These challenges can have a significant impact on the success and growth of Aakash Namkeen, and it is important to implement effective solutions to overcome them.

“With our premium price point, shoppers are often looking for reassurance, which is why reviews and loyalty [program are so important.”

Abhay J, eCommerce Manager

Solution

Main Takeaways

  • Implementing an online presence through a store and mobile app, leveraging e-commerce channels to reach consumers directly.
  • Utilizing Aitrillion to gather customer data, generate actionable insights, and inform targeted marketing campaigns.
  • Setting up targeted marketing channels such as email, SMS, and web push notifications to improve customer engagement and drive sales growth.
  • Implementing a loyalty program to increase customer retention and repeat purchases.
  • Streamlining marketing efforts through automation in the store to save time and increase efficiency.

The AiTrillion platform provided a range of solutions to help Aakash Namkeen overcome the challenges faced in the FMCG sector. By bringing Aakash Namkeen online, AiTrillion allowed the company to directly reach and engage with customers, gather valuable customer data, and generate actionable insights.

Additionally, AiTrillion helped Aakash Namkeen to expand its reach and accessibility through the implementation of an online store and mobile app. The platform also supported the company in streamlining marketing efforts through automation in the store and the implementation of targeted marketing campaigns and a loyalty program.

These solutions had a significant impact on the success and growth of Aakash Namkeen, resulting in a 56% increase in sales. The AiTrillion platform offers a comprehensive solution for FMCG companies looking to overcome the challenges in the industry and drive growth.

“Partnering with AiTrillion assisted Aakash Namkeen continued growth throughout FY22, and we achieved a 3x sales uplift in last quarter.”

Results

Main Takeaways

  • Increased sales growth as a result of a wider reach and accessibility to customers through the online store and mobile app.
  • Improved customer engagement and retention through targeted marketing campaigns and the loyalty program.
  • Streamlined marketing efforts through automation in the store, leading to more efficient and effective use of resources.

eCommerce
Marketing Platform

AiTrillion is an all-in-one marketing platform to grow eCommerce stores.
AiTrillion is a comprehensive marketing automation platform designed for e-commerce stores. It offers a wide range of features including Email and SMS automation, loyalty program, reviews, web push, recurring membership, personalized product recommendations, affiliate marketing & more all in one platform.

Email marketing

Drive more revenue & saleswith perfectly personalized email marketing.

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SMS marketing

Drive more revenue & saleswith powerful SMS campaigns & automation

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Loyalty rewards

Easily track and manage your loyalty program with advanced analytics and reporting.

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Product reviews

The best customer review platform for generating authentic customer reviews.

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Smart popups

Everything you need—creative popups, customer forms, sidebars, in just a few clicks.

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