Growing an ecommerce business in a sustainable manner isn’t just about continually acquiring new customers through ads, it’s also about keeping your existing customers thoroughly engaged to continually choose to buy from you – despite the increasing number of options available to them. That’s where ecommerce customer loyalty programs come in and the need to have the right app or tool to set it up becomes crucial.
If you have been using Smile.io to run your loyalty programs and are looking for Smile.io alternatives, this blog is for you.
The 11 Best Smile.io Alternatives for Shopify customer loyalty programs
When you start looking for Shopify apps to set up your loyalty program, you may come across a number of options. To give you a headstart, here are some alternatives to Smile.io and the features that make them a good choice.
1. AiTrillion
One of the best alternatives to Smile.io for setting up and running your customer loyalty programs, is AiTrillion Loyalty Rewards. Built by Shopify experts with a decade plus experience in the ecommerce industry, the loyalty program app comes packed with features that no other solution offers, keeping in mind that consumer engagement with loyalty programs may vary from business to business.
Some of the highlighted features of the Shopify customer loyalty app include:
- 18+ activity rules for loyalty rewards (follow on social media, first purchase, visit store, refer a friend, product rating, product review, share purchase and more)
- Multiple reward types and customizations (money off, percentage off, free shipping, free product, product discount and others)
- Ability to create a tiered customer loyalty program
- Auto-segmentation of customers based on points earned
- In-depth analytics on customer loyalty program performance and consumer activity
- Integrated ability to run referral programs in tandem with loyalty programs
- Seamless integration with email, web push, popup and other best Shopify apps
- Automated loyalty program reminders for customer engagement
- Fully supported Shopify POS integration for omnichannel experience
- Ability to customize the interface to match branding
- Integrated marketing channels (additional apps not required)
- Customer support and success
- Extensive knowledge base and learning center
Pricing: 30 day free trial available; plans start at $49/ month. Get the app here.
Additional reads:
- Complete guide to reinventing and setting up loyalty programs (examples, free template and framework)
2. Stamped.io
Another good alternative to Smile.io is Stamped.io. This Shopify app makes it to our list of best loyalty programs apps simply because of its ease of use and the ability to create a point-based loyalty program on ecommerce sites.
Some of the features why this is a good alternative to Smile.io include:
- Ability to customize look and feel to match branding (button colors, labels, background, etc.)
- Flexible reward rules to create varied discount types
- Insights and analytics to track consumer behavior and trends over time
- Ability to create tier-based loyalty rewards based on customer engagement
- Collect product reviews, photo reviews, user generated content and product videos
Pricing: 7-day free trial; limited free plan available/ plans start at $23/ month for upto 200 orders only. Get the app here.
3. Growave
Another powerful marketing software for Shopify customer loyalty programs is Growave. It comes with a host of other features that enable you to collect product reviews and ratings, send emails and create an engaging customer experience.
Some of the features of this Shopify customer loyalty app include:
- Social login for ease of loyalty program signup
- Collect product ratings, reviews and UGC with activity-based rewards
- Customizable look and feel of program interface
- Integrated wishlist, shoppable feed and other features
- Automated loyalty reward reminders
Pricing: 14-day free trial; plans start at $19/ month (for up to 100 orders). Get the app here.
4. Flits
Another one of the best Smile.io alternatives is the Flits app. While the app essentially is for customer account pages, it comes with an integrated feature called Store Credits, that enables brands to set up a loyalty program within the customer dashboard.
Some of the features why Shopify brands choose this loyalty program app include:
- Integrated with customer account page
- Seamless integrations with marketing apps for loyalty reward notifications
- In-depth insights on store credits earned/ spent
- Ability to set up activity-based loyalty rewards
- Social login for ease of sign up
- Multi-language support
Pricing: 30-day free trial; plans start at $4.99/ month (requires purchasing store credits as add-on). Get the app here.
5. ReferralCandy
If you’re more inclined towards getting referrals out of your loyalty program, a good alternative to Smile.io is ReferralCandy. It helps you set up an integrated program that can be customized to reward both referring and referred customers in the form of discounts, credits, points, etc.
Some of the features of this app everyone loves includes:
- Easy referral program set up
- Automate customer rewards for successful referrals
- Customizable landing page, email notifications and more to match branding
- Detect suspicious transactions with fraud detection
- Receive referral code leak alerts
- Integrates with the best Shopify marketing apps
- Supports upto 12 languages
Pricing: 30-day free trial; plans start at $49/ month. Get the app here.
6. Yotpo
You may have heard of Yotpo as a Shopify app for collecting reviews and ratings, but you can also set up a customer loyalty program with the same, owing to the recent acquisition of Swell rewards.
Some of the features that make Yotpo referral program a good alternative to Smile.io include:
- Activity-based loyalty rewards (purchase, signup, birthdays, etc.)
- Ability to incentivize repeat purchases
- Integrated referral program
- Seamless integration with email marketing apps
- Ability to create memberships in loyalty programs
- Easy customizations for branded experiences
- No-code rewards page builder
Pricing: Free plan available; additional charges may apply. Get the app here.
7. Rise.ai
Rise.ai is another popular choice for those searching Smile.io alternatives. This Shopify customer loyalty program app also enables you to set up gift cards as a part of the program to boost customer engagement, and hence retention rates. It comes with a few advanced rewards capabilities that require additional set up time and customizations.
Some of the highlighted features of the app include:
- Trigger-based rewards
- Flexibility to set up rules for loyalty rewards
- Easy to manage rewards system (cashback, store credits, loyalty points)
- Integrate with returns and refunds
- Works with external checkout and subscription apps
- Easy customization of interface
Pricing: 7-day free trial; plans start at $19.99/ month. Get the app here.
8. Loyalty Lion
Another app that has made its way to the list of best customer loyalty program apps, is LoyaltyLion. It lets you set up a loyalty program based on activity and customer milestone triggers, that can further be customized as per buyer journeys on your store.
LoyaltyLion is a data-driven loyalty and engagement platform. If you want advanced loyalty program feature then LoyaltyLion is a good fit for you as it offers scalability to handle a larger number of loyalty members.
This affordable loyalty app allows Shopify sellers to streamline the customer experience with their shopping behavior. Whether you need a platform to help your customers to find your product easily, ask questions related to the product, find relatable answers, or all you want is to engage, and retain customers actively, LoyaltyLion has everything for you!
Some of the features ecommerce experts like in this Smile.io alternative include:
- Ability to create tiered loyalty programs
- In-built referral functionality
- Customize rewards program interface to match branding
- Ability to create rewards subscriptions
- Integrates loyalty program with POS
- Detailed customer insights and data
Pricing: Free plan available (for upto 800 orders monthly); paid plans start at $159/ month. Get the app here.
9. Rivo Awards
Another app that makes it to our list of best alternatives to Smile.io is Rivo Awards. It comes with easy-to-use features and a set up process that gets you started with a loyalty program in minutes.
Some of the features include:
- Seamless integration with storefront
- Integrated referral program to encourage word of mouth
- Easily customizable interface
- Ability to set up different types of loyalty rewards
Pricing: 7-day free trial; limited free plan available/ paid plans start at $29/ month. Get the app here.
10. Bold Loyalty Points
Those looking for Yotpo and Smile.io alternatives also stumble upon Bold Loyalty Points. Built by another trusted Shopify partner program like AiTrillion, the app comes with innumerable handy features to set up a powerful customer loyalty program.
Some of the features include:
- Ability to create tier-based programs
- Setting up a storefront widget for promotions
- Integrated referral program
- Activity-based and trigger-based rewards (purchase, share, referral)
- Integrations with all BOLD apps
Pricing: Free plan available (additional charges may apply); paid plans start at $29/ month. Get the app here.
11. S-Loyalty
Another alternative based on Smile.io reviews and pricing, is S-Loyalty. The customer loyalty app comes with features that let you personalize the experience offered in your loyalty program and gives you the ability to set up multiple type of rewards.
Some of the features of this Smile.io alternative include:
- Easy to use rewards (points, free shipping, percentage/ amount discounts)
- Ability to set up time-sensitive holiday campaigns (eg. double rewards during Christmas)
- Multi-language support
- Easy customization of loyalty program dashboard/ interface for a branded experience
Pricing: Free plan available (additional charges may apply); paid plans start at $19.99/ month. Get the app here.
Conclusion – Do you need to switch to a Smile.io alternative?
Smile.io alternatives listed here are to help you explore what other features a Shopify customer loyalty program app can offer. The features and extensions that the app offers has an impact on how well your loyalty program performs, both in terms of customer engagement and customer retention.
Some of the aspects we recommend looking into when choosing a Shopify customer loyalty program app include:
- Ability to customize and create a branded experience
- Flexibility of setting up rewards
- Trigger-based and activity-based rewards for maximum customer engagement
- Seamless integrations with Shopify and other marketing apps
- Detailed insights on loyalty program performance
- Customer support and success
- Should not add to your store load time
This is why we built AiTrillion Loyalty Rewards to cater to the ever-changing needs of the ecommerce consumer. The good thing about choosing AiTrillion is that you can then leverage all the other features offered by the Shopify app partner to create a more comprehensive experience for customers.
Ready to explore the best Smile.io alternative? Sign up on AiTrillion today for a 30-day free trial.
Also read: Alternatives to LoyaltyLion
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