If I ask you, what is that one secret to developing a long-term relationship with your customers? A probable answer very well could be – Reach them proactively!

Of Course, it’s not a secret but a necessity for your business as you can’t wait for your customers to come to your eCommerce store when you want to reach them.

You must be using different ways to reach your customers; but have you ever considered SMS marketing to get in touch with your customers?

Referring to a report by Gartner, SMS open and response rates are as high as 98% and 45%, respectively. This report gives you a very clear picture of how successful is the SMS marketing strategy.

Let’s dig deeper into SMS marketing and how it can help your business.

What is SMS marketing?

SMS marketing is a marketing practice to reach your customers via text messages. SMS gives marketing a personal touch when compared to public channels of marketing communication. Whether it’s an offer or any other important information; just notify your customers by SMS.
Top reasons why SMS Marketing is still a hero:

Target a wider group of people

Whether your customer base uses smartphones or regular mobile phones; you can reach each of them via SMS.

Not just that, looking into a report – 92% of U.S. adults carry text-enabled phones, 98% of smartphone users use text on a regular basis, but only 14% of companies text with consumers. Hence, here comes a huge area of opportunity for your business.

Keeps things Personalized

Unlike other public platforms, SMS give a personalized experience to the consumers because they understand that text message addresses them only which adds a special touch. Hence, consumers feel more personal when they get a text message from anyone.

Mobile-friendly marketing channel

These days people prefer to shop from their mobile phones when compared to desktops; hence, marketing your eCommerce store via SMS means you are engaging them more on their mobile phones which directs them to your mobile ecommerce.

Creates a sense of trust

When a customer directly lands at a store online he/she carries a bundle of doubts which minimizes their chances to make a purchase. On the other hand, when you are in constant touch with your customers, they feel heard, and respected and finally become closer to your brand.

“It’s high time to get started with SMS Marketing for your eCommerce Store!”

AiTrillion Launches- SMS Marketing

The need for SMS marketing was covered under the carpet by many businesses, but when they actually used it then they realized how crucial SMS marketing is for eCommerce businesses.

Experts from our team researched and surveyed the need for SMS Marketing for the eCommerce industry and then came up with this wonderful SMS Marketing feature by AiTrillion.

Let’s start SMS Marketing with AiTrillion before it’s too late.

Features Offered by AiTrillion’s SMS Marketing

Here is a concise list of the features. Visit the Feature Page to know the detailed features of the SMS Marketing by AiTrillion.

1) Send/schedule manual bulk promotional SMS campaigns.
2) Users can send bulk SMS to upto 1 million contacts.
3) Check reports on the sent and delivery of SMS campaigns.
4) Segment contacts who have been blocked due to delivery failure for more than two times.
5) Use pre-approved templates, or create and save new templates.
6) Dedicated support in Template approvals and whitelisting.
7) Upload contacts from CSV and use it in SMS campaigns.
8) Set custom sender id for SMS campaigns(this feature needs to be customized separately; please contact our support team)
9) You can also shorten the URL which you wish to embed in the SMS

A glance at the Workflow of AiTrillion SMS Marketing

1) Login to your AiTrillion account and in the SMS Marketing module, you’ll get an option to create campaigns.

2) You need to add the campaign name; moreover, you can include or exclude a particular set of audience as per your requirement.

Group for SMS campaign

3) To add a message, you can create a new template or select from the pre-approved list. Countries in the pre-approval templates list, only use ‘Pre-approved’ templates in the campaign.
Select SMS Template

4) Use the Shortcode functionality to get personalisation parameters for the message. Select the customer attribute and copy the personalisation parameter into your message.

shortcode

5) Use Shorten URL functionality to use short URLs in the message to save character count to add more content. Add URL and click on the Shorten URL button to add the short URL in the message.
shorten URL

6) You can also preview the SMS in Real-time; if it looks good then you are good to go.
SMS in Real-time

7) You can schedule the campaign for later or instantly send it as required.
schedule for later
8) Once done, it shows the campaign summary for your insights.
campaign summary

9) Go to the dashboard to check the status and reports of the campaign.
SMS Dashboard

In case your organization’s location belongs to the list where pre-approved templates are required then only use the approved templates or talk to our support team for custom templates.

Countries like the USA, Canada, India, Vietnam, and China require government-approved templates for SMS. Clients can only send customized templates after they get approval from the government.

To offer personalized discounts or personalized SMS with names, there are approved variables which need to be used in templates.

Pre-registration for SMS Marketing module

What is Pre-registration?

Pre-registration is the approval for AiTrillion on sending SMS on behalf of clients in a particular geography. There are in total 24 countries where we need to get the approval to be able to send the SMS.

Let’s check whether your country needs Pre-registration;

Pre-registration Country

If your country falls in the above-mentioned list then you can talk to our support team to proceed with our SMS Marketing Module.

Get Yourself registered with BETA Program of SMS Marketing

Get early access to our newly launched SMS Marketing module and be one of those first lucky people to get started with it.

AiTrillion is offering 10 SMS as free credits for 15 days when you sign up for the BETA program.

What are you waiting for, drop us a mail now!

Conclusion

AiTrillion has launched an SMS Marketing tool just for you so that you can personalize conversations with your customers Hassle-freely.

AiTrillion is a super app which offers several marketing automation solutions for your Shopify store at one place. You just need to install one app and you get 11+ modules along with it. AiTrillion not just saves you money but also helps you maintain your store speed because when you install 11+ different apps for each feature then it reduces your store speed.

Why is your approach to marketing dependent on single-channel marketing? Do away with these single dependencies when you can get in touch with your customers by various channels.

We Would Love to Hear From You!

Hope you find the blog interesting! If you have any feedback then please feel free to share in the comments below.

Also, check our features page to know more about our marketing automation app- AiTrillion.

However, if you have any doubts or queries then reach us here. If you are interested in our app and want to check it by yourself then request a free demo.