What’s New In AiTrillion

We’ve introduced a new Approval Period feature in the Refer-a-Friend loyalty program to give you better control over when referral rewards are issued. This enhancement helps prevent reward abuse from refunded or cancelled orders and ensures rewards are only approved after a defined waiting period.

🆕 What’s New?

• Approval Period for Referral Rewards
  You can now set a custom approval period (in days) before referral rewards are granted to customers. Rewards will remain pending until the defined approval period is completed.
• Skip Rewards for Partially Refunded Orders
  Added a new option to automatically prevent referral rewards from being issued for partially refunded orders.
• Skip Rewards for Cancelled Orders
  You can now stop referral rewards from being generated if the referred order gets cancelled.

📰 Benefits

• Prevent misuse of referral rewards
• Reduce reward loss from refunded or cancelled purchases
• Gain more control over reward approval workflows
• Ensure only valid and completed purchases earn referral rewards

📌 Use Case

For example, if you set the approval period to 10 days, referral rewards will only be issued after 10 days from the order date. If the order is cancelled or refunded during that period, rewards can automatically be skipped based on your selected settings.

KB link – https://docs.aitrillion.com/portal/en/kb/articles/earn-point-activity-for-refer-a-friend

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