What’s New In AiTrillion

We’re thrilled to announce that WATI is now officially integrated with AiTrillion, bringing WhatsApp notifications directly into AiTrillion’s Workflow Automation system! 🎉

Just like Email, SMS, and Push, you can now use WhatsApp as a workflow action, making your customer engagement more real-time, personalised, and conversion-focused than ever before.

🔧 How It Works:

1. Create WATI-approved WhatsApp templates (or use AiTrillion’s prebuilt ones).
2. Use AiTrillion shortcodes (like {{first_name}}, {{order_number}}, {{points}}, etc.) within your templates for dynamic personalization.
3. Once approved in WATI, these templates will automatically appear inside AiTrillion’s Workflow Automation.
4. Choose WhatsApp as a workflow action, just like email, SMS, or push.
5. Set triggers and filters (like order placed, review left, loyalty milestone) and send the right message at the right time.

💡 Powerful Use Cases You Can Automate:

✅ Order Notifications – Keep customers informed with order confirmation, shipping, and delivery updates.
✅ Loyalty Program Updates – Let customers know when they’ve earned or redeemed points.
✅ Abandoned Cart Recovery – Send personalised nudges via WhatsApp to recover lost sales.
✅ Special Offers & Discounts – Promote exclusive deals in a more direct, high-engagement channel.
✅ Review Requests – Ask for product reviews in a conversational format.
✅ Membership Reminders – Send membership status updates, renewals, or benefits.
✅ Birthday/Anniversary Messages – Add a personal touch with celebratory messages.
✅ Affiliate Program Updates – Notify new sign-ups or performance-based bonuses.

📦 Prebuilt Templates for a Fast Start

No need to create everything from scratch! AiTrillion offers a collection of ready-to-use WhatsApp templates that can be exported from the AiTrillion WhatsApp Template section and imported directly into your WATI dashboard. Once approved, they’ll be instantly available in your automation setup.

🌟 Why This Matters:

• ⚡ With AiTrillion, you can fully automate the delivery of personalized WhatsApp messages, triggered by real-time customer actions.
• 🔗 This creates a seamless communication flow that enhances engagement, boosts conversions, and builds stronger customer relationships—without adding manual effort.

📲 Start leveraging WhatsApp as a powerful new channel inside your AiTrillion automations—right alongside Email, SMS, and Push.

For more details on enabling and using this feature, visit our Help Center or contact our support team.