What’s New In AiTrillion

📩 Rich Review Submissions Directly from Review Emails

Previously, customers could only submit text reviews when clicking the review link from a review request email. With this update, customers can now upload photos and videos directly from the email landing page while submitting their review—without visiting the product page.

In addition, this feature is fully integrated with your loyalty rewards, allowing you to award points for photo and video uploads, encouraging customers to share richer and more valuable feedback.

The review submission experience has also been refreshed with an improved interface that clearly shows the reward points customers can earn for submitting reviews and adding media, making the process more motivating and easier to complete.

Why This Matters

This enhancement helps you collect more engaging and trustworthy reviews by making it simple for customers to share real product photos and videos at the moment they’re most likely to respond.

By displaying reward points upfront and offering incentives for media uploads, customers are more encouraged to complete reviews and add visual content—leading to higher participation and better-quality reviews.

The updated submission flow is faster, cleaner, and more mobile-friendly, ensuring a smooth experience for customers across all devices.

Business Impact

• Collect authentic photo and video reviews directly from review emails
• Increase review submission rates with visible reward incentives
• Build stronger social proof that improves customer trust and conversions
• Reduce friction by allowing complete review submission without extra navigation

🧭 Improved Review Search & Filtering in Admin

Managing reviews is now easier and more flexible. You can search and filter reviews based on:

• Product name: Quickly find reviews for a specific or multiple products
• Media type:
  • Photo reviews
  • Video reviews
  • Text-only reviews

This gives you better control to:

• Analyse high-impact reviews
• Identify products with strong visual feedback
  Moderate and manage reviews more efficiently

This update makes review collection more powerful by turning simple text feedback into rich, reward-driven customer stories—all from a single click in the review request email.

Try on your Store

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