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Added the SMS sending activity into Customer timeline & Implemented the new SMS onboarding for only allowed country.

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28 Feb, 2023

Added the SMS sending activity into Customer timeline & Implemented the new SMS onboarding for only allowed country.

Addeding the SMS sending activity into Customer timeline as part of your customer engagement strategy, where each SMS message sent to a customer is recorded in their timeline, along with other interactions and activities. This helps to maintain a complete and organized record of customer interactions, which can be used for analysis, reporting, and customer service purposes.

We have implemented a new SMS onboarding process that targets customers in specific countries where you are allowed to send SMS messages.

 

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